Delivery details

At Crabtree & Evelyn, we hand pick your order and pack it with the greatest of care – to ensure that your package arrives in perfect condition – and in a timely fashion. We currently offer Standard Delivery to most destinations within the Republic of South Africa  and a Click & Collect Option (at our Design Quarter Store in Fourways) . Full details of our delivery charges and terms and conditions can be found below.

Delivery cost Calculated on checkout
Standard Delivery 5 – 7 working days*

*Working Days refers to Monday through Friday, excluding Weekends and Public Holidays. 

We deliver to the Republic of South Africa only. Your goods should arrive within 5-7 working days on Standard delivery, however, please allow up to 9 working days in case of any delays.

If you have not received your items within 9 working days – drop us an email or give us a call on 011 792 7572.

We are unable to ship internationally, however, we do have transactional websites in the United States, The United KingdomGermanyAustralia and Hong Kong.

Please note that a signature will be needed for your order so please provide an address where someone can sign for your goods.

Additional Information

  • If you place an order on a weekend or public holiday, we will process your order the next working day. This also applies for Click & Collect at Design Quarter.
  • We require a physical delivery address as all parcels are sent with a courier service.
  • Any Free Delivery promotion applies only to our Standard delivery service.

Non-commercial use

Products and services available on our web site, and any samples we may provide to you, are for personal use only. We do not offer merchandise for resale. We reserve the right, with or without prior notice, to cancel or reduce any orders that we believe, at our sole discretion, might result in violation of these terms and conditions.