When you make a purchase, we collect your name, billing address, shipping address, telephone number, e-mail address and credit card information. However, for security reasons, we do not store your credit card information.
When you fill out a survey, enter a contest, sign up to receive information or ask to be on our e-mail distribution list, we collect your name, e-mail address, postal address, phone number and birth month. We may also maintain a record of your purchases from crabtree-evelyn.co.za. We do not knowingly collect information from children under the age of thirteen.
Crabtree & Evelyn does not sell or rent any personal information about our customers to any third party. We may share the name, address and/or e-mail address of those customers who have chosen to participate in a contest, sweepstakes, promotion or survey with reputable third parties for the purpose of implementing our event. Those third parties may provide services such as mailing information about the contest, sweepstakes, promotion or survey, managing customer information, providing customer service, fulfilling promotional obligations and notifying winners. We do not authorize those third parties to make any other use of your information or to send you unsolicited mail. We may also share the name, address and/or e-mail address of our customers who have requested that their names be added to our mailing list with reputable third parties who work with us to implement our mailing programs. Those third parties may provide services such as mailing information about our products and promotions, managing customer information, providing customer service and conducting market research. We do not authorise those third parties to make any other use of your information or to send you unsolicited mail.
With your prior consent, we may share names and addresses from our mailing list with carefully chosen marketing partners. We may also share aggregated statistical or demographic information with third parties in a manner that does not reveal our customers’ personal identity.
If you would prefer not to receive our emails, please follow the removal instructions at the bottom of the next email that you receive from crabtree-evelyn.co.za.
You may also contact us as follows:
|By Phone:||+27 – 11 -792 7572|
|By Mail:||PO BOX 787404
Please include your name and address as it appears on the email or postal mail you received from us and indicate ‘Do not contact me by (email)/(mail)’. Please note that if you make subsequent purchases from our website, we will confirm your order by email, and we may need to contact you by phone, email or postal mail with other questions regarding your order.
You can turn off cookies in your internet browser. Consult your browser’s ‘help’ section for instructions on how to disable cookies.
How is my personal information protected?
To protect the security of your online order information, Crabtree & Evelyn uses SSL (Secure Sockets Layer) technology. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to help protect it from being decoded by anyone other than crabtree-evelyn.co.za. While we implement the above security measures to protect your information, you should be aware that no data transmitted over the internet can be guaranteed to be 100% secure. Also for your security, we do not store your credit card information.
Does Crabtree-evelyn.co.za link to other sites?
For your convenience, crabtree-evelyn.co.za may include links which will take you away from our site – to other web sites that are not under our control. These websites have their own privacy and security policies which you should review. Crabtree & Evelyn has no responsibility for linked web sites.
Crabtree & Evelyn may update our Privacy & Security Policy. When we make changes, we will post them here. You may wish to check this section from time to time because, by visiting our website, you agree to accept any such changes.